Privacy & Security

Runex88 Privacy Policy — Our commitment to protecting your data

Your personal information is a trust we take seriously. Runex88 uses industry-leading security technology to keep every piece of your data safe. This Privacy Policy clearly explains what information we collect, why we collect it, and how it is protected.

Last Updated: 1 January 2026
Our Privacy Commitment
Your information will never be sold to any third party
All data is protected with 256-bit SSL encryption
Your Right to Access or Delete Your Information
Opt out of marketing emails at any time
We comply with international data protection standards (GDPR)
256-bit
SSL Encryption
24/7
Security Monitoring
0%
Sale of Information to Third Parties
100%
Transparent Policies
Security Features

How Your Information Is Kept Secure

Runex88 protects your privacy through advanced technology and strict policies

SSL Encryption Protection

All data transfers at Runex88 are protected by 256-bit SSL encryption — meaning your password, payment details, and personal information cannot be intercepted or stolen in transit. Bank-grade security, built into your betting experience.

Identity Verification (KYC)

Runex88 follows a KYC verification process to protect your account from misuse, ensuring that only you can access and manage it. All submitted identity documents are kept strictly secure and confidential.

Secure Data Storage

Your data is stored on internationally certified secure servers. Regular backups are maintained, and active firewalls and anti-intrusion systems are in place to prevent unauthorized access. Your information is our most valuable asset.

No Data Sharing with Third Parties

Runex88 never sells your personal information or shares it without your consent. Using your data for advertising companies, data brokers, or any commercial purpose is strictly prohibited.

You're in Control

At runex88, you stay in control of your data. Opt out of marketing emails, update your cookie preferences, or request deletion of your data — all options are easily accessible.

Adherence to International Standards

Runex88 adheres to international data protection standards. Regular security audits are conducted, and any identified risks are addressed immediately. Our security team is active seven days a week, 24 hours a day.

1

What Information We Collect

When you open an account or use our services at runex88, we collect certain types of information. This is done solely to provide you with the best possible experience. The types of information we collect are detailed below:

Data Type Example Reason for Collection
Identification Information Name, date of birth, national ID number KYC Verification & Age Confirmation
Contact Information Email address, phone number, and postal address Account Communication & Verification
Financial Information Mobile Pay/Nagad/Rocket number, transaction history Deposit & Withdrawal Processing
Technical Information IP address, browser, and device information Security & Fraud Prevention
Usage Data Betting history, login times, preferences Service Improvement & Personalization
Important: We will never ask for or collect your full payment PIN, bank password, or one-time verification code (OTP). If anyone requests this information, it is fraud — report it to our support team immediately.
2

How Your Information Is Used

Runex88 collects your information for specific and lawful purposes only. Your data is never used for any other purpose without your consent. A full list of how your information is used is provided below:

  • Account Management: Your information is used to create, manage, and secure your account.
  • Financial Transactions: Your payment information is used to accurately process deposits and withdrawals.
  • Customer Support: Your account and transaction information may be accessed to help resolve your queries or issues.
  • Security Assurance: Data is analyzed to detect and prevent fraud, money laundering, and other illegal activities.
  • Personalised Experience: Your data is used to recommend bonus offers and games tailored to your preferences.
  • Legal Obligations: Information required to meet regulatory compliance obligations is used accordingly.
  • Service Improvement: Your usage patterns are analyzed to continuously improve the quality of our platform.

Regarding marketing communications — promotional emails about bonuses and offers will only be sent if you consented to receiving them at the time of registration. You may withdraw this consent at any time.

3

Data Retention Period & Security

Runex88 retains your data only for as long as it is needed or legally required. Even after an account is closed, certain information must be kept for a specified period, because:

  • Legal obligations under financial regulations (typically 5–7 years).
  • Transaction records are retained for potential dispute resolution.
  • Security logs used for fraud prevention.

Once data is no longer required, it is deleted securely and permanently. Digital data is rendered irrecoverable through cryptographic erasure.

Server Location: Runex88's primary data servers are hosted in internationally certified data centers and undergo regular security audits.
4

Data Sharing & Disclosure Policy

Runex88 never sells your personal data. However, in the following limited circumstances, certain information may be shared with specific third parties:

  • Payment Processor: Only the information necessary to process transactions is shared with payment partners such as Mobile Pay, Nagad, and Rocket.
  • KYC Verification Partner: Information may be shared with trusted KYC service providers for identity verification — always in encrypted form.
  • Law Enforcement: Information may be disclosed in compliance with valid court orders or official government directives.
  • Regulatory Authority: Data may be shared with regulatory bodies to ensure gaming license compliance.

Before sharing any data with third parties, their privacy policies and security standards are thoroughly reviewed. They are not permitted to use this information for any purpose beyond what we have authorized.

To be clear: Runex88 never sells or rents your information to advertising agencies, data brokers, or any other commercial entities.
5

Cookies & Tracking Technologies

The runex88 website uses cookies and similar technologies. Cookies are small files stored in your browser that help enhance your browsing experience.

We use three types of cookies:

  • Essential Cookies: These cookies are essential for the website to function properly. They are required for login sessions, security verification, and similar functions. These cookies cannot be disabled.
  • Functional Cookies: Remembers your preferences — such as language, login details, and betting preferences. These can be disabled, though some features may be affected.
  • Analytics Cookies: Used to understand which parts of the website are most frequently visited. All data collected is fully anonymised. You may disable these cookies at any time.

You can delete or block cookies at any time through your browser settings. Please note, however, that disabling essential cookies may cause certain features to stop working properly.

6

Your Privacy Rights

Every runex88 member has clear rights over their own data. We respect these rights and are fully committed to helping you exercise them:

Right to Access Your Data

You may request to view the information we hold about you. Email our support team and the information will be provided within 30 days.

Right to Rectification

Contact our support team to correct any inaccurate or outdated information. Provide the necessary verification and your details will be updated promptly.

Right to Erasure

After closing your account, you may request deletion of your data. All information beyond what is legally required to be retained will be permanently removed.

Right to Object to Processing

You may object to your data being used for marketing or profiling purposes. Your request will be acted upon as soon as it is received.

Right to Data Portability

You can request a download of your data in a standard format (CSV or JSON). This service is completely free of charge.

Right to Restrict Processing

In certain circumstances, you may request that the processing of your data be temporarily restricted.

To exercise your rights: Email us at support@runex88.click with the subject line "Privacy Rights Request". We will respond within 30 days.
7

Child Protection Policy

Runex88 strictly prohibits providing services to anyone under the age of 18. Our privacy policy includes specific commitments to protecting minors:

  • Age verification is mandatory at the time of registration.
  • We never knowingly collect information from anyone under the age of 18.
  • Should any data belonging to a minor be collected, it will be deleted immediately and the account will be closed without delay.
  • If parents have any concerns, they can reach us immediately at support@runex88.click.
For Parents: If you suspect your child is using runex88, please contact our support team immediately. We will take prompt action.
8

Technical Security Measures

Runex88 uses a multi-layered security framework to protect your data. Our goal is not just to have policies on paper — but to enforce them through technology:

  • Encryption: TLS 1.3 is used for all data transfers, and AES-256 encryption is applied to all stored data.
  • Two-Factor Authentication (2FA): You have the option to enable two-factor authentication for an extra layer of account security.
  • Session Management: You will be automatically logged out after a period of inactivity.
  • DDoS Protection: Advanced firewalls and DDoS protection are active at all times to defend against cyberattacks.
  • Regular Audits: Regular penetration testing and security audits are conducted by independent third-party experts.
  • Staff Training: All our staff receive regular data protection training and are required to sign confidentiality agreements.

In the event of a security breach or data incident, we are committed to notifying all affected members and the relevant authorities within 72 hours. Our transparency policy is unwavering when it comes to your protection.

9

Privacy Policy Changes

Runex88 reserves the right to update this Privacy Policy as needed. If significant changes are made, we will notify you in the following ways:

  • A notice will be sent to your registered email address.
  • A clear notice will be displayed on the website homepage.
  • The "Last Updated" date at the top of this page will be revised accordingly.

Continuing to use Runex88 after any policy changes take effect will be considered your acceptance of the updated terms. If you object to the new policy, you may request to close your account.

Current Version: This Privacy Policy came into effect on 1 January 2026. All previous versions are no longer applicable.
10

Contact & Complaints

For any questions, requests, or complaints regarding our Privacy Policy, please contact the Runex88 Data Protection Team:

  • Email: support@runex88.click
  • In the subject field, write: "Privacy Request"
  • Live Chat: Click the chat button in the bottom-right corner of the website
  • Response Time: Typically within 7 business days; up to 30 days for complex requests

If you are not satisfied with our response, you have the right to lodge a complaint with the relevant data protection authority. We always strive to resolve concerns before they reach that stage — your satisfaction is our goal.

Your Data Is Safe — Join runex88 Today

Welcome to Bangladesh's most secure betting platform. Your privacy is our responsibility.

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